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After-sales service


Service——Professional and Attentive Customer Service

Our promise:
We reply to general enquiries within 30 minutes.
Hot line: 086-510-85345006

24-hour hot line24:086-13506178537
We reply to difficult problems within 4 hours.

We provide on-site service within 24 hours for customers within a radius of 1000-kilometer from our company,or within 2~3 days for customers further than 1000-kilometer from our company during the non-intensive producing.


Naite not only provides customers from all walks of life with high-quality and high-performance products to meet customers' diverse and ever-changing needs,but also wins customers' trust by our powerful technical support as well as our professional and attentive service concepts.
Pre-market,our sales engineers test and analyze the samples provided by the customers to determine the properties and characteristics of the materials.We select the best combination of rough and fine feeding.dynamically test the samples or substitute materials ,until the technical indexes fully meet the user requirements.
Ongoing sales,we send experienced engineers to our customers' door to train and help users with installing and adjusting the equipments.ensure that the three major indexes of precision,speed and weighing range meet the user requirements,as well as provide our users with traning for common operation skills and trouble-shooting methods.

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